Optimizing Decision-making in Travel through an Information Literacy Approach
Abstract
In the digital age, where there is a wealth of frequently unreliable information, information literacy is essential to tourists’ decision-making processes. This study aims to examine the importance of information literacy in relation to travel decisions and the variables that affect them. Using a qualitative approach through literature review, this study gathered and analyzed various relevant sources about information literacy and tourist behavior. The findings indicate that tourists with higher levels of information literacy are better equipped to evaluate the credibility of sources, make informed decisions, and understand sustainability aspects that influence conservation behavior. Therefore, improving information literacy in tourism is crucial and should involve cooperation with educational institutions to enhance tourist experiences and promote sustainable tourism.
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References
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Afrizal. (2017). Metode penelitian kualitatif: Sebuah upaya mendukung penggunaan penelitian kualitatif dalam berbagai disiplin ilmu. Rajawali Pers.
Amelia, V., & Prasetyo, D. (2023). Manfaat Literasi Digital Generasi Z sebagai Preferensi Tujuan Wisata dan Promosi Pariwisata. Ideas: Jurnal Pendidikan, Sosial, Dan Budaya, 9(2), 377–386. https://doi.org/10.32884/ideas.v9i2.1282
Ardyawin, I., & Habiburrahman, H. (2024). The role of information literacy in enhancing students’ critical thingking skills. 4(3), 129–139. http://dx.doi.org/10.52423/jlpi.v4i3.15
Gomes, S., & Lopes, J. M. (2023). Insights for Pro-Sustainable Tourist Behavior: The Role of Sustainable Destination Information and Pro-Sustainable Tourist Habits. Sustainability, 15, 8856. https://doi.org/10.3390/su15118856
Guo, X., & Pesonen, J. A. (2022). The role of online travel reviews in evolving tourists’ perceived destination image. Scandinavian Journal of Hospitality and Tourism, 22(4–5), 372–392. https://doi.org/10.1080/15022250.2022.2112414
Luna-Cortes, G. (2024). Research on literacy in tourism: A review and future research agenda. Journal of Hospitality, Leisure, Sport & Tourism Education, 34, 100487. https://doi.org/10.1016/j.jhlste.2024.100487
Majeed, S., Zhou, Z., Lu, C., & Ramkissoon, H. (2020). Online Tourism Information and Tourist Behavior: A Structural Equation Modeling Analysis Based on a Self-Administered Survey. Frontiers in Psychology, 11, 599. https://doi.org/10.3389/fpsyg.2020.00599
Paor, S. D., & Heravi, B. (2020). Information literacy and fake news: How the field of librarianship can help combat the epidemic of fake news. The Journal of Academic Librarianship, 46(5), 102218. https://doi.org/10.1016/j.acalib.2020.102218
Petcharat, T., & Leelasantitham, A. (2021). A retentive consumer behavior assessment model of the online purchase decision-making process. Heliyon, 7(10), e08169. https://doi.org/10.1016/j.heliyon.2021.e08169
Putri, A. E., Khadijah, U. L. S., Novianti, E., & Nugraha, A. (2019). Perilaku pencarian informasi wisatawan terhadap pemenuhan kebutuhan informasi destinasi wisata pangandaran. Tornare - Journal of Sustainable Tourism Research, 1(1), 7–11. https://doi.org/10.24198/tornare.v1i1.25114
Putri, K. Y. S., Sutjipto, V. W., Anindhita, W., Romli, N. A., Andriani, Y., & Deianeira, D. R. (2022). Digital Literacy Hoax Information in Indonesian Tourism Area. Journal of Digital Marketing and Communication, 2(1), 1–11. https://doi.org/10.53623/jdmc.v2i1.75
Rachmadi, H. (2016). Model Pengambilan Keputusan Berwisata. Media Wisata, 14(2), 396–414. https://doi.org/10.36276/mws.v14i2.249
Rachmawati, T. S., & Agustine, M. (2021). Keterampilan literasi informasi sebagai upaya pencegahan hoaks mengenai informasi kesehatan di media sosial. Jurnal Kajian Informasi & Perpustakaan, 9(1), 99–114. https://doi.org/10.24198/jkip.v9i1.28650
Restianty, A. (2018). Literasi Digital, Sebuah Tantangan Baru Dalam Literasi Media. Gunahumas, 1(1), 72–87. https://doi.org/10.17509/ghm.v1i1.28380
Rivai, A., Chandra, K., Razaq, M. R., Hirzi, M. F., & Arahman, H. (2024). Upaya Meningkatkan Minat Berkunjung Wisatawan Melalui Brand Image Kopi Gayo Arabika Dan Efikasi Diri Literasi Informasi. Jurnal Riset Inovasi dan Pembangunan Daerah, 2(1), 39–45.
Seckin-Kapucu, M. (2023). An Investigation of Graduate Students’ Views on Information Literacy. The Eurasia Proceedings of Educational and Social Sciences (EPESS), 31, 180–188. https://doi.org/10.55549/epess.1381978
Wang, R., Wu, C., Wang, X., Xu, F., & Yuan, Q. (2023). e-Tourism Information Literacy and Its Role in Driving Tourist Satisfaction With Online Travel Information: A Qualitative Comparative Analysis. Journal of Travel Research, 63(4), 904–922. https://doi.org/10.1177/00472875231177229
Zhu, C. W., & Lim, J. Y. (2024). Visual communication design students’ self-perception of their visual literacy competency in determining, retrieving, interpreting, and evaluating visual materials. Journal of Visual Literacy, 43(3), 197–213. https://doi.org/10.1080/1051144X.2024.2394331
Published
2025-11-22
How to Cite
PRASETYO, Hendi; IRAWATI, Novi.
Optimizing Decision-making in Travel through an Information Literacy Approach.
Ideas: Jurnal Pendidikan, Sosial, dan Budaya, [S.l.], v. 11, n. 4, p. 111-120, nov. 2025.
ISSN 2656-940X.
Available at: <https://jurnal.ideaspublishing.co.id/index.php/ideas/article/view/2373>. Date accessed: 14 dec. 2025.
doi: https://doi.org/10.32884/ideas.v11i4.2373.
Section
Articles
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
