Menelaah Produktivitas dan Keterlekatan Kerja Pegawai di DKI Jakarta: Berpengaruhkah Ambidextrous Leadership dan Digital Culture Semasa Covid-19?
Seberapa Berpengaruh Ambidextrous Leadership dan Digital Culture?
Abstract
Produktivitas dan keterlekatan kerja menjadi isu strategis ketika perusahaan selaku organisasi bisnis menghadapi masa sulit seperti saat pandemi Covid-19 berlangsung. Penelitian ini bertujuan menguji faktor-faktor produktivitas dan keterlekatan kerja pegawai milenial. Apakah ambidextrous leadership dan juga digital culture berpengaruh terhadap produktivitas dan keterlekataan kerja? Artikel ini dikembangkan berdasarkan riset kuantitatif dengan analisis deskriptif dan kausal terhadap pegawai milenial di DKI Jaya sebagai responden. Analisis structural equation modelling berbasis aplikasi SmartPLS digunakan untuk memperoleh kesimpulan. Hasil penelitian ini membuktikan bahwa produktivitas kerja pegawai milenial semasa Covid-19 tidak dipengaruhi oleh digital culture, ambidextrous leadership maupun work engagement. Namun work engagement saja yang dipengaruhi oleh kedua faktor tersebut.
Work productivity and engagement have become important issues when business organizations face difficult times such as during the Covid-19 pandemic. This article aims to statistically examine the factors that affect productivity and work attachment for millennial employees. Do ambidextrous leadership and digital culture have enough influence on productivity and work engagement? This article was developed based on quantitative research with descriptive and causal analysis of data obtained from 399 millennial employees in DKI Jaya as respondents. Structural equation modeling analysis based on the SmartPLS application was used to obtain conclusions. This article proves that work productivity of millennial employees during Covid-19 is not affected by digital culture and ambidextrous leadership, but work engagement is impacted.
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References
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Allen, T. D., Golden, T. D., & Shockley, K. M. (2015). How effective is telecommuting? Assessing the status of our scientific findings. Psychological Science in the Public Interest, 16(2), 40–68.
Amalia, R. A., & Oktava, M. S. (2020). Telaah Polemik Pembatasan Sosial Berskala Besar ditinjau dari Peraturan Perundang-Undangan di Indonesia. Jurnal Muhakkamah, 5(1), 29–37.
Anekwe, R. I., Eze, S. U., & Akaegbobi, G. (2021). Telecommuting during COVID-19: Analysis of its benefits and drawbacks. International Journal of Business and Management Research, 2(1), 18–30.
Bakker, A. B., & Demerouti, E. (2007). The job demands‐resources model: State of the art. Journal of Managerial Psychology.
Bennett, A. A., Campion, E. D., Keeler, K. R., & Keener, S. K. (2021). Videoconference fatigue? Exploring changes in fatigue after videoconference meetings during COVID-19. Journal of Applied Psychology, 106(3), 330.
Cai, Y., Li, Q., Cao, T., & Wan, Q. (2021). Nurses’ work engagement: The influences of ambidextrous leadership, clinical nurse leadership and workload. Journal of Advanced Nursing.
Christensen, M., Dyrstad, J. M., & Innstrand, S. T. (2020). Academic work engagement, resources and productivity: Empirical evidence with policy implications. Studies in Higher Education, 45(1), 86–99.
Farooq, R., & Sultana, A. (2021). The potential impact of the COVID-19 pandemic on work from home and employee productivity. Measuring Business Excellence.
Firoozan Sarnaghi, T., Tahmasebi, D., & Abedini, A. (2020). Analyzing the role of managerial and operational capabilities of digital strategy and digital culture on productivity. Journal of Strategic Management Studies, 11(44), 59–77.
Gajendran, R. S., & Harrison, D. A. (2007). The good, the bad, and the unknown about telecommuting: meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92(6), 1524.
Galanti, T., Guidetti, G., Mazzei, E., Zappalà, S., & Toscano, F. (2021). Work from home during the COVID-19 outbreak: The impact on employees’ remote work productivity, engagement, and stress. Journal of Occupational and Environmental Medicine, 63(7), e426.
Guo, Z., Yan, J., Wang, X., & Zhen, J. (2020). Ambidextrous leadership and employee work outcomes: a paradox theory perspective. Frontiers in Psychology, 11, 1661.
Hanaysha, J. (2016). Improving employee productivity through work engagement: Evidence from higher education sector. Management Science Letters, 6(1), 61–70.
Hartig, T., Kylin, C., & Johansson, G. (2007). The telework tradeoff: Stress mitigation vs. constrained restoration. Applied Psychology, 56(2), 231–253.
Hylmö, A., & Buzzanell, P. (2002). Telecommuting as viewed through cultural lenses: An empirical investigation of the discourses of utopia, identity, and mystery. Communication Monographs, 69(4), 329–356.
Karlinsky, A., & Kobak, D. (2021). Tracking excess mortality across countries during the COVID-19 pandemic with the World Mortality Dataset. Elife, 10, e69336.
Kompast, M., & Wagner, I. (2002). Managing spatial, temporal and cultural boundaries. Teleworking: International Perspectives, 95.
Kruyen, P. M., Borst, R., van der Heijden, B., Missler, M., André, S., & Scheerder, P. (2021). Homeworking during the COVID-19 pandemic: Lessons for research and practice for sustainable (home) working in government. Center for Open Science.
Linzonia, Y. U., & Supriyono, S. (2021). Peran Edukasi Media Sosial Bagi Masyarakat Selama COVID-19. Ideas: Jurnal Pendidikan, Sosial, Dan Budaya, 7(3), 195–202.
Marchetti, D., Fontanesi, L., Mazza, C., Di Giandomenico, S., Roma, P., & Verrocchio, M. C. (2020). Parenting-related exhaustion during the Italian COVID-19 lockdown. Journal of Pediatric Psychology, 45(10), 1114–1123.
Meng, J., & Berger, B. K. (2019). The impact of organizational culture and leadership performance on PR professionals’ job satisfaction: Testing the joint mediating effects of engagement and trust. Public Relations Review, 45(1), 64–75.
Meyer, B., Zill, A., Dilba, D., Gerlach, R., & Schumann, S. (2021). Employee psychological well‐being during the COVID‐19 pandemic in Germany: A longitudinal study of demands, resources, and exhaustion. International Journal of Psychology, 56(4), 532–550.
Mofijur, M., Fattah, I. M. R., Alam, M. A., Islam, A. B. M. S., Ong, H. C., Rahman, S. M. A., Najafi, G., Ahmed, S. F., Uddin, M. A., & Mahlia, T. M. I. (2021). Impact of COVID-19 on the social, economic, environmental and energy domains: Lessons learnt from a global pandemic. Sustainable Production and Consumption, 26, 343–359.
Moodie, S., Dolan, S. L., & Burke, R. J. (2012). Engagement vs. Burnout: An examination of the relationships between the two concepts within the framework of the JDR model. ESADE Business School Research Paper, 234.
Mueller, J., Renzl, B., & Will, M. G. (2020). Ambidextrous leadership: A meta-review applying static and dynamic multi-level perspectives. Review of Managerial Science, 14(1), 37–59.
Okazaki, E., Nishi, D., Susukida, R., Inoue, A., Shimazu, A., & Tsutsumi, A. (2019). Association between working hours, work engagement, and work productivity in employees: A cross-sectional study of the Japanese Study of Health, Occupation, and Psychosocial Factors Relates Equity. Journal of Occupational Health, 61(2), 182–188.
Pandya, A. K., & Saha, S. (2021). Policing During COVID-19 Pandemic and its Impact on Mental Health. The Journal of Mental Health Education Is the Official Publication of The Department of Mental Health Education, NIMHANS. The Journal Is Peer-Reviewed, 3(1), 40–57.
Pulido-Martos, M., Cortés-Denia, D., & Lopez-Zafra, E. (2021). Teleworking in Times of COVID-19: Effects on the Acquisition of Personal Resources. Frontiers in Psychology, 12, 2485.
Rehman, S., Rahman, H. U., Zahid, M., & Asif, M. (2018). Leadership styles, organizational culture and employees’ productivity: Fresh evidence from private banks of Khyber-Pakhtunkhwa, Pakistan. Abasyn Journal of Social Sciences, AICTBM-18, 1–15.
Saputra, N., Hayat, H., Ardyansyah, F., Palupiningtyas, D., Khusna, K., & Karneli, O. (2021). Work-from-home productivity in Indonesia: first time experience of virtual working during COVID-19 time. Jurnal Masyarakat Dan Budaya, 23(1).
Saputra, N., & Saputra, A. M. (2020). Transforming into Digital Organization by Orchestrating Culture, Leadership and Competence in Digital Context. Journals and Saputra, Nopriadi and Saputra, Aldy Maulana, Transforming into Digital Organization by Orchestrating Culture, Leadership and Competence in Digital Context (December 31, 2020). Reference to This Paper Should Be Made as Follows: Saputra, N, 208–216.
Serafini, G., Parmigiani, B., Amerio, A., Aguglia, A., Sher, L., & Amore, M. (2020). The psychological impact of COVID-19 on the mental health in the general population. Oxford University Press.
Singh, Y., & Atwal, H. (2019). Digital culture–a hurdle or a catalyst in employee engagement. International Journal of Management Studies, 6(1/8), 54–60.
Sokal, L. J., Eblie Trudel, L. G., & Babb, J. C. (2020). Supporting teachers in times of change: The job demands-resources model and teacher burnout during the COVID-19 pandemic.
Taris, T. W., & Schaufeli, W. B. (2015). The job demands‐resources model. The Wiley Blackwell Handbook of the Psychology of Occupational Safety and Workplace Health, 155–180.
Van den Heuvel, M., Demerouti, E., Bakker, A. B., & Schaufeli, W. B. (2010). Personal resources and work engagement in the face of change.
WHO. (2021). WHO Coronavirus (COVID-19) Dashboard with vaccination data.
Wu, H., & Chen, Y. (2020). The impact of work from home (wfh) on workload and productivity in terms of different tasks and occupations. International Conference on Human-Computer Interaction, 693–706.
Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources model. International Journal of Stress Management, 14(2), 121–141. https://doi.org/10.1037/1072-5245.14.2.121
Zahed-Babelan, A., Koulaei, G., Moeinikia, M., & Sharif, A. R. (2019). Instructional leadership effects on teachers’ work engagement: roles of school culture, empowerment, and job characteristics. CEPS Journal, 9(3), 137–156.
Published
2022-03-01
How to Cite
SAPUTRA, Nopriadi; ANJELIKA, Kinanti Tri; FANANI, Farhan Fitt.
Menelaah Produktivitas dan Keterlekatan Kerja Pegawai di DKI Jakarta: Berpengaruhkah Ambidextrous Leadership dan Digital Culture Semasa Covid-19?.
Ideas: Jurnal Pendidikan, Sosial, dan Budaya, [S.l.], v. 8, n. 1, p. 169-178, mar. 2022.
ISSN 2656-940X.
Available at: <https://jurnal.ideaspublishing.co.id/index.php/ideas/article/view/631>. Date accessed: 10 may 2026.
Section
Articles
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
